Knowledge is good when shared!

The Hungarian Digital Citizen Program (DÁP) aims to modernize and simplify communication and administration between citizens and the government. The program was adopted in December 2022 and has been continuously evolving to make more services available in digital form.

Goals and Benefits of the Program

One of the main goals of the DÁP is to provide a unified and excellent user experience. It allows citizens to handle their most important matters in one place, without having to visit different offices. This not only saves time but also reduces the stress associated with administration.

The program pays special attention to clarity and life-event-centered administration. This means that the logic of electronic services is aligned with citizens’ life situations, so, for example, the necessary administrative steps for the birth of a child or the purchase of a home are available in one place.

The Digital Citizen Mobile Application

A key element of the program is the Digital Citizen mobile application, which will gradually become available from autumn 2024. With the help of the application, citizens can easily and quickly handle their official matters from their phones. The application allows for identity verification, managing data in one place, and QR code login to government websites and applications.

Additional benefits of the application include the possibility of digital signatures, which will soon be available. This means that documents will not need to be printed and signed by hand, but can be authenticated digitally.

Implementation of the Program

During the implementation of the program, the government follows the methods of large technology companies: research, test, and measure. Based on user feedback, services are continuously developed to better meet citizens’ needs. Hybrid cloud-based technology ensures the flexibility and efficiency of services.

Future Prospects

The DÁ is continuously expanding and aims to digitize the most important administrative matters by 2026. The goal of the program is to create the conditions for simple, convenient, and efficient administration in Hungary, significantly easing the lives of citizens.

Overall, the Hungarian Digital Citizen Program is an exciting and forward-looking initiative that represents a significant step in digital administration. The benefits provided to citizens and the continuous development of the program ensure that Hungary will be at the forefront of digital administration.