We are here to help!
Get in touch through any of the channels below.
Personal support
E-mail support
Remote support
in person!
Our customer service can only be visited by appointment, which has to be made by phone.
Our team is ready to assist you during our customer service hours.
Customer service hours:
| Monday | 08:30 – 17:00 |
|---|---|
| Tuesday | 08:30 – 17:00 |
| Wednesday | 08:30 – 17:00 |
| Thursday | 08:30 – 17:00 |
| Friday | 08:30 – 14:00 |
Closed on weekends and public holidays.
Phone:
+36 1 437 6655
Location:
17 Hungária boulevard, Budapest 1143
E-mail adresses
For dedicated service support, please choose
from the listed email addresses.
Customer support:
info@netlock.hu
Product support:
support@netlock.hu
Sales:
ajanlat@netlock.hu
Invoicing:
szamlazas@netlock.hu
Document replacement:
kerelmek@netlock.hu
Expedited issuance:
gyorsitott@netlock.hu
Data modification:
visszavonas@netlock.hu
Certificate revocation, suspension:
visszavonas@netlock.hu
Remote support
Get the needed help easy and free!
Visit and discover the frequently asked questions!
Offsite Registration Units
for Organizations conducting Customer identification related to NETLOCK trust services
HR Customer Service
Address:
1 Vasút Street, Paks 7030
Customer base:
Exclusively for the employees of the MVM holding
Available Services:
Qualified Automatic Personal Signer – RQSCD
Address:
5 Tanácsház street, Siófok 8600
8-10 Október huszonharmadika Budapest 1117
Customer base:
Exclusively for FGSZ Zrt. employees
Available services:
Qualified Automatic Personal Signer – RQSCD
Address:
16 Nádor Street, Budapest 1051
178 Váci Road (Duna Plaza), Budapest 1138
9 Babér Street, Budapest 1131
135-139 Váci Road, Budapest 1138
44 Rákóczi Street Pécs 7621
51 Teleki László Street Győr 9022
2 Korona Street, Kecskemét 6000
2-4 Hatvan Street,Debrecen 4025
Customer base:
Exclusively for OTP employees
Available services:
Qualified Automatic Personal Signer – RQSCD Qualified-Based Advanced Automatic Personal Signer – RSCD